Frequently Asked Questions

Everything you need to know about getting your gear.

How do I know what size to order?

We recommend choosing your standard trouser size for the best fit. If you are between sizes, we suggest sizing up for a more comfortable feel or sizing down if you prefer a tighter, competitive fit. Check our detailed size guide for specific measurements.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the country. International orders may take 10-21 business days depending on your location and local customs processing.

What is your return policy?

We offer a 30-day return policy for exchange or store credit, provided the items are unworn, have the original tags attached, and the hygiene strip is still in place. For hygiene reasons, we cannot accept returns on used swimwear.

Are Budgy Smugglers chlorine resistant?

Yes, our products are made from high-quality, chlorine-resistant fabric designed to withstand frequent use in pools and salt water without losing shape or vibrancy.

Can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website so you can monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna.